Manage
Credits And Billing
Understand how GrowthEngene usage, credits, plans, limits, and billing relate to automation workflows.
Quick Answer
What Credits Represent
Credits represent measurable GrowthEngene usage. The exact credit rules can vary by plan and feature, so user-facing pages should explain the principle and link to current pricing for exact values.
GrowthEngene uses a workspace-level credit model. A subscription grants credits, automation reserves credits before work, and credits are consumed, refunded, expired, topped up, or adjusted through a ledger.
- Email discovery and verification usage.
- Automation activity and workflow runs.
- Plan-based monthly limits.
- Workspace-level usage tracking.
How Credit Lifecycle Works
The safest credit flow is reserve before queueing, consume on successful completion, and refund on failure or cancellation. This prevents bursts from overspending the workspace wallet.
- Plan or subscription grants credits to the workspace wallet.
- A job or action reserves credits before queueing.
- Successful completion consumes reserved credits.
- Failure, cancellation, or blocked dispatch can refund reserved credits.
- Admin operations can grant bonus credits, expire credits, add promo credits, top up, or apply audited adjustments.
What Users Should Watch
Users do not need to understand every ledger event, but they should know why a workflow might be blocked by credits and where to inspect usage.
- Available credit balance.
- Reserved credits held by queued or running jobs.
- Consumed credits from completed automation.
- Refunds from failed or canceled jobs.
- Plan allowance, promo grants, top-ups, and adjustment history.
Credits Versus Operational Limits
Credits and safety limits are different. Credits decide whether the workspace has enough allowance to run work. Safety limits decide whether an account, sender, domain, provider, or workflow should act now.
- A workspace can have credits but still be blocked by LinkedIn safety or sender pacing.
- A workflow can be safe but blocked by insufficient credits.
- Credit ledgers are for billing-grade accounting and support audits.
- Usage counters are useful for reporting and operational analytics.
Frequently Asked Questions
What happens when usage limits are reached?
GrowthEngene may pause or block additional usage until the limit resets, more credits are available, or the plan is updated.
Are GrowthEngene credits tracked per user or per workspace?
Credits are tracked at the workspace level so team usage draws from a shared workspace allowance.
Why can credits be reserved before a job finishes?
Reservations prevent overspending while jobs are queued or running. Reserved credits are consumed on success or refunded on eligible failure or cancellation.