Facebook and Instagram Data Deletion Instructions

1. Purpose of This Page

GrowthEngene and GrowthMarket may allow users to connect Facebook Pages, Instagram professional accounts, and related Meta Business assets so users can create, schedule, publish, and manage social media content from their workspace. This page explains how you can remove GrowthEngene access and request deletion of data received from Meta platforms.

For privacy or deletion questions, contact rakesh@growthengene.com.

2. Meta Platform Data We May Process

When you connect a Facebook or Instagram account, GrowthEngene may process only the data needed to provide the features you authorize. Depending on the permissions granted, this may include:

• Facebook user ID, name, and basic account information used for authentication
• Facebook Page IDs, Page names, and Page access tokens
• Instagram professional account IDs, usernames, profile details, and access tokens
• Content drafts, captions, media URLs, publishing status, and post IDs created through the app
• Operational logs showing connection status, publishing status, errors, and deletion requests

We do not sell Facebook or Instagram data. We do not use Meta platform data for independent advertising, retargeting, or to train generalized AI models.

3. Remove GrowthEngene From Facebook or Instagram

You can remove GrowthEngene from your Meta account directly in Facebook settings. This revokes future access from the app.

1. Open Facebook and go to Settings and privacy.
2. Open Settings.
3. Go to Apps and Websites.
4. Find GrowthEngene or GrowthMarket.
5. Select the app and choose Remove.

Removing the app from Facebook stops future access. If you also want previously stored workspace data deleted from GrowthEngene systems, follow the deletion request steps below.

4. Request Data Deletion From GrowthEngene

To request deletion of Facebook or Instagram data stored by GrowthEngene, email us from the email address associated with your GrowthEngene or GrowthMarket account.

1. Send an email to rakesh@growthengene.com.
2. Use the subject line: Facebook/Instagram Data Deletion Request.
3. Include your GrowthEngene workspace name or account email.
4. Include your Facebook Page name, Instagram username, or Meta user ID if available.
5. State whether you want only the Meta connection removed or all related workspace data deleted.

We will confirm receipt and may ask for additional information if needed to verify account ownership and locate the correct workspace data.

5. What We Delete

After verifying the request, we will delete or anonymize Meta-related data that is no longer required to provide the service or meet legal obligations, including:

• OAuth access tokens and refresh tokens for connected Facebook or Instagram accounts
• Stored connection records linking the workspace to Facebook Pages or Instagram accounts
• Cached Meta account names, IDs, handles, and profile metadata
• Unpublished drafts and queued posts connected only to the removed account, if requested
• Operational connection metadata that is not needed for security, audit, or legal compliance

Published posts that already exist on Facebook or Instagram must be deleted from Facebook or Instagram directly unless the platform API and your permissions allow deletion through GrowthEngene at the time of request.

6. Retention and Completion Timeline

We aim to complete verified deletion requests within 30 days. Some limited records may be retained where necessary for security, fraud prevention, legal compliance, accounting, dispute resolution, or audit logs. Retained records are restricted and are not used for product features or marketing.

When deletion is complete, we will send a confirmation email to the requester.

7. Alternative Contact and Support

If you cannot access the email associated with your account, contact us at rakesh@growthengene.com and provide enough information for us to verify ownership safely.

You can also review our full Privacy Policy and Terms of Service.